Your account will be automatically refinanced on each due date. Your minimum payment on your first FOUR due dates is your finance charge and $1 wire fee. This payment is AUTOMATICALLY debited on your due date unless you notify us of your request to pay more than this amount or to pay your loan in full. On your FIFTH and SIXTH refinance, your loan will be paid down by debiting the finance charge, wire fee and one half of the principal balance. This means your account will be debited for the finance charge, wire fee plus one half of what you originally borrowed and will be applied to reduce your principal loan balance. The SIXTH and final debit will consist of the finance charge, wire fee and the remaining principal loan balance to pay your loan in full.

IMPORTANT NOTE: A NEW FINANCE FEE WILL BE ASSESSED
(based on your remaining principal balance)

If at any time you wish to pay your loan in full, please call our office at 1-877-995-1400
Option #2 and Option #4 during regular business hours, Monday-Friday 8:30 a.m. - 5:30 p.m. EST

Automated Phone System

• To use our automated refinance system during normal business hours, 1-877-995-1400 Monday thru Friday 9:00 am to 5:30 pm E.S.T., press option # 2 for existing customers, then option # 3
• After business hours, dial 1-877-995-1400 and press option # 5 to reach the automated system

To access your account you will need to:

• Enter your SSN followed by the # key
• Your account balance, minimum payment due and due date will be given to you
• Next, you will need to select the amount to pay on your due date
  • To pay the minimum amount press 1
  • To pay more than the minimum press 2
  • To pay the balance in full press 3
• Your next due date will be given according to our records, listen for the date and confirm it.
  ***If you need to make an adjustment, you by do so by pressing 2, and then entering your correct Paydate. You may only adjust by 2 business days***
• Your next loan amount, finance charge, due date and APR will be given. You will need to confirm to the accuracy of this by pressing 1.
• Listen to the prompts and confirm the final agreement by pressing 1.
• Finally, your confirmation # will be given. Please notate the number for your records. You will need this number to confirm the refinance was successful. At this time you may also have the newly created contract faxed to you, just press option #2 and enter your fax number.
• Your final message will be: "You have now completed your refinancing. Thank you for calling."